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Blue Flag Brief patient encounter. Sexual Health Clinic

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Scenario 1

Patient: ‘this is really embarrassing, last night I had unprotected sex and I don’t really know what to do, what if I am pregnant’

Nursing associate:OK, (smiles) I need to first take some details, then I’ll get the clinic doctor to come and sort you out. Please wait there’

Scenario 2

Patient: ‘this is really embarrassing, last night I had unprotected sex and I don’t really know what to do, what if I am pregnant’

Nursing associate:I am glad that you have come today, please, don’t feel embarrassed. I can tell that you are anxious, and that’s perfectly understandable. Let’s just take some time to find out a little more about your experiences yesterday. Are you comfortable to share this with me?’

(Patient nods and shares her experience.)

Nursing associate: ‘Thank you for sharing what happened with me, I understand how difficult this can be. OK, there are several options that we can explore together, and you need to know that at some point, the clinic doctor will be here to see you. I hope that you will feel comfortable enough to ask me anything along the way that you are unsure of…’

The Nursing Associate's Handbook of Clinical Skills

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