Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 61

When we empathise, we actively express an awareness of what healthcare and social care feels like from the patient’s perspective.

 Trust

Caring requires nurses to establish trusting relationships with patients and to be trustworthy professionals. Trust is critical in the nurse–patient relationship because, often, the individual is in a vulnerable position. Imagine being totally dependent on another in a healthcare crisis. To give oneself over into the trusting care of another is an enormous act. Trust is overarching in these types of scenarios. Even in routine clinical situations, trust is a cornerstone of the therapeutic relationship. The practice nurse at your local health centre is entrusted with your private information, and you trust that nurse to check the shelf life of your travel vaccines. Patients need to believe that nurses are honest, knowledgeable, can be depended on and will not judge.