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Therapeutic relationships in day surgery: A grounded theory study

http://usir.salford.ac.uk/id/eprint/8820/2/Acr3F.pdf

This study interprets the narrative from patients who experience care in a day surgery unit to identify significant therapeutic interventions as perceived by those patients.

‘I got great comfort from the staff. The entire experience (day surgery) is about entrusting your body and well‐being to people whom you have never met before. I think some of the ways in which this trust was engendered in me was, well, by a few things really … explanations of what to expect … general chit chat with the nurses … being in a ward with other people and seeing them go through the same process’.

(Mary, age 42 years)

Source: Mottram (2009)