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Table of Contents

Cover

Praise for Experience, Inc.

Title Page

Copyright

Dedication

Foreword Employee Experience: It's Here to Stay

PART I: Let's Start Here CHAPTER 1: A Brief, Not Particularly Employee-Friendly History of Work It's Different Now The Challenge and the Opportunity Notes CHAPTER 2: Employee Experience What Exactly Is “Employee Experience”? What Employees Want Keeping Pace Getting It Right The X Factor: A Belief in People Notes

PART II: Breaking Down Employee Experience CHAPTER 3: More Than a Job Making It Real Connecting to the Why Passion Drives Purpose Notes CHAPTER 4: You Got This Who Owns the Action? It's About Trust It's About Choice What Next? Notes CHAPTER 5: We Belong Business Beyond Bias Democratizing Opportunity More Than Lip Service Notes CHAPTER 6: I Value You Everyone Has Value Recognition Builds Culture The Big Power of a Little Appreciation Notes

PART III: Foundations for a Great Employee Experience CHAPTER 7: Authentic Beats Perfect Managers Have It Tough Style Is Substance Empowering and Unleashing Potential The (Dreaded) Meeting and Other Gatherings Transparency and Trust People Don't Quit Companies Notes CHAPTER 8: Collaboration at Work The People Part Give and Take A Bad Use of Tech The Digital Employee Experience Where's the Off Switch? Notes CHAPTER 9: Thriving at Work Mind, Body, and Spirit Toward Better Mental Health Toward Better Physical Health Doing Your Part Notes

10  PART IV: So What? CHAPTER 10: The Results Are In Different People, Different Styles Never Mistake Activity for Impact Crushing the Obstacles Productivity from Anywhere Notes CHAPTER 11: Keep the Pace A Learning Culture Every Learner Is Different Resilience Notes CHAPTER 12: Sustainable Growth for People and Business All Voices Should Be Heard Expanding the Tent Achieving People Sustainability Leading the Way in Employee Experience Notes

11  Epilogue Storm Home Notes

12  Acknowledgments

13  About the Author

14  Index

15  End User License Agreement

Guide

Cover Page

Praise for Experience, Inc.

Title Page

Copyright

Dedication

Foreword

Table of Contents

Begin Reading

Acknowledgments

10  About the Author

11  Index

12  End User License Agreement

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Experience, Inc.

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