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Part I THE BASICS OF MOTIVATION

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According to a 1998 survey by Watson Wyatt Worldwide, more than 9 out of 10 employers (92 percent) say that employees’ level of job satisfaction is an “important” or “very important” factor in determining the number of lost work days. Survey results confirm what managers and employers have long known: the less satisfied employees are with their jobs, the more likely they are to miss work.

Why do employees come to work? For some, because they feel a sense of contribution — they enjoy their work. They believe they are making a difference, whether their job entails manufacturing parts, serving customers, or creating new products. For many, though, work is an obligation. Many employees come to work because they know they must. If they don’t, they will be reprimanded and eventually terminated.

Which category of workers do you think is most likely to miss work from time to time — the workers who are there because they want to be, or the ones who are there because they feel they have to be?

The difference? Motivation.

Motivating Today's Employees

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