Читать книгу Textbook for the Veterinary Assistant - Lori Renda-Francis - Страница 78

Patient behavior upon arrival

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Not all pets love to visit the veterinary hospital. The veterinary team must monitor patients as they arrive as they may be anxious and fearful. The team must monitor the patient’s signs and implement stress‐reducing approaches such as the following.

 Place patients expeditiously into the exam rooms to limit interactions with other patients.

 Place pheromones in examination rooms and allow time for the pet to acclimate prior to beginning the examination.

 Play soft, classical music in the examination room. This will aid with relaxation of both pet owners and patients.

 If appropriate for the patient, offer a few treats to help calm the pet.

 Thundershirts® provide pets with a sense of safety and have a calming effect. These can be applied to anxious pets in the exam room.

 Advise team members that a fearful or stressed patient is in the examination room.

Textbook for the Veterinary Assistant

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