Читать книгу Textbook for the Veterinary Assistant - Lori Renda-Francis - Страница 86

Payment

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Most veterinary hospitals commonly accept payment in the form of cash (including debit card), check, or credit card. It is important to ensure that the signature on the credit card matches the signature on the receipt. The Federal Trade Commission created the Red Flags Rule which states that any credit card transaction should be verified with a picture identification. This rule was established to help decrease fraud and the use of stolen credit cards.

Another option for pet owners is pet health insurance. Many policies are set up so that the owners pay the hospital for the services their pet needs and are then reimbursed by the insurance company.

CareCredit is a health‐care financing credit card that can be used for veterinary services. Clients can apply either online or while at the practice. A veterinary team member can enter the client’s information online or through a telephone operator. Typically, the approval is received quickly – sometimes within 10 minutes. For more information, visit www.carecredit.com/vetmed.

In today’s society, accepting cash has risks as cash can be counterfeit. Detecting counterfeit money is not easy. Best practices state having the local police department notify the hospital team if there has been passing of or suspicion of counterfeit money in the area.

Within the hospital, cash should be kept in a locked safe and out of sight from clients. Unfortunately, many businesses have realized the hard way that it only takes a second for a person to reach over the counter and grab money from the drawer. Cash drawers should have a lock and be locked immediately after they are closed. Never leave a cash drawer unattended, especially if it is unlocked. One moment of inattentiveness can result in the loss of a great deal of money.

Textbook for the Veterinary Assistant

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