Читать книгу Start & Run a Computer Repair Service - Lynn Spry - Страница 10

If the business owner is a dedicated full-time employee, he or she will be able to take on many more customers. In general, it would be possible to have as many as three or even four on-site customers in one day — especially if some of the work is completed either remotely or at his or her business (or home) location. Add that to the other work brought back to the house or place of business and he or she can make a very nice living!

If you can multitask, you can do well in this kind of setup. For example, if you’re the only one working, you get up in the morning, start the virus removals going, maybe start updating a few PCs, then head out. You work as quickly as possible, get a few customers taken care of, and then head back to your base of operation. Run more antivirus tools, maybe start a wipe and reload, then head back out. Take care of a few more customers, bring back the PCs that are too difficult to deal with and work on them. If you do this and build a solid list of clients, you can do very well, but you will work seven days a week.

When you’re the only person in your business, people think of you as their computer person. You’re not a firm with whom they deal, but you’re the person on whom they rely and if you can’t help them out, they take it personally. It’s important to set boundaries and let people know from the start when you’re available. Stick to that and set pricing accordingly. Never underestimate how much your time is worth. In this business model, you’re the linchpin for many companies and time given to one person can be time stolen from another.