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4.4 Voice mail messages

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Although your voice mail is not really a visual element it does contribute to the overall impression someone has of your company. It is another tool that is both frequently used and inexpensive to have so make the most of your voice mail messages.

Make sure to be professional in the message you leave on your phone. Remember, this helps make up your identity so do it right. Your tone should be pleasant and your message clear. This is an excellent opportunity to reinforce a short succinct version of your UMM. Inform callers of the different ways they can get in touch with you if you are a one-person firm. Or direct them to another person so they can get immediate help if they need it. It is also helpful to leave details regarding when you will return calls.

Start & Run a Graphic Design Business

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