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Organizational Review
ОглавлениеOne of the first responsibilities of the individuals responsible for business continuity planning is to perform an analysis of the business organization to identify all departments and individuals who have a stake in the BCP process. Here are some areas to consider:
Operational departments that are responsible for the core services the business provides to its clients
Critical support services, such as the IT department, facilities and maintenance personnel, and other groups responsible for the upkeep of systems that support the operational departments
Corporate security teams responsible for physical security, since they are many times the first responders to an incident and are also responsible for the physical safeguarding of the primary facility and alternate processing facility
Senior executives and other key individuals essential for the ongoing viability of the organization
This identification process is critical for two reasons. First, it provides the groundwork necessary to help identify potential members of the BCP team (see the next section). Second, it builds the foundation for the remainder of the BCP process.
Typically, the individuals spearheading the BCP effort perform the business organization analysis. Some organizations employ a dedicated business continuity manager to lead these efforts, whereas others treat it as a part-time responsibility for another IT leader. Either approach is acceptable because the output of the analysis commonly guides the selection of the remaining BCP team members. However, a thorough review of this analysis should be one of the first tasks assigned to the full BCP team when it convenes. This step is critical because the individuals performing the initial analysis may have overlooked critical business functions known to BCP team members that represent other parts of the organization. If the team were to continue without revising the organizational analysis, the entire BCP process might be negatively affected, resulting in the development of a plan that does not fully address the emergency-response needs of the organization as a whole.
When developing a business continuity plan, be sure to consider the location of both your headquarters and any branch offices. The plan should account for a disaster that occurs at any location where your organization conducts its business, including your own physical locations and those of your cloud service providers.