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2.1.2.1. Zero delay

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This is synonymous with responsiveness and adaptability. Processes must be able to be linked and interact with each other as quickly as possible. The definition of needs and their characteristics must be rapid and lead to the immediate design and development of the required products and services. Current IT tools combined with customer relationship management (CRM), technology monitoring, computerized and integrated modeling and design techniques make it possible to meet this demand. This is currently the case in the automotive industry, electronics, high technologies, etc. Large companies such as Dell, IBM, Peugeot, Renault or even the Airbus EEIG consortium, etc. are structured in this way and can ensure a rapid introduction of new products to the market.

Complex Decision-Making in Economy and Finance

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