Читать книгу The Quality Improvement Challenge - Richard J. Banchs - Страница 33

The goal of the Project Selection Process is to select a QI project that is important to you and your organization in addressing critical issues of patient care, healthcare experience, costs, and resource utilization. A weak, undefined Project Selection Process makes improvement efforts more difficult and time consuming. A strong, defined, communicated and ingrained Project Selection Process can really make a significant difference in a healthcare organization’s improvement efforts. A strong project selection process has the following characteristics:

 Projects are selected from both leadership and the front line (top down and bottom up); anyone can initiate a project idea.

 Criteria for prioritizing potential projects has been operationally defined and accepted by key leaders.

 Projects are selected based on their relationship to the hospital’s (area, unit, department) strategic initiatives and goals.

 Leadership actively supports selected projects and is willing to provide the necessary resources.

Successful projects are those that are important to you and at the same time have the support of the leaders. Spend time during the project selection process to make sure you screen project ideas, focus your approach, and select the project that best delivers on the needs of your organization. If your project is not addressing the most pressing issues, you may not generate the support and get the resources you need. When that is the case, leadership buy‐in may be difficult, mid‐level manager’s resistance may be high, and your team will struggle. The eventual outcome of your QI efforts may be less than ideal.