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2.3 Crooks

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Cybercrime is now about half of all crime, both by volume and by value, at least in developed countries. Whether it is slightly more or less than half depends on definitions (do you include tax fraud now that tax returns are filed online?) and on the questions you ask (do you count harassment and cyber-bullying?) – but even with narrow definitions, it's still almost half. Yet the world's law-enforcement agencies typically spend less than one percent of their budgets on fighting it. Until recently, police forces in most jurisdictions did their best to ignore it; in the USA, it was dismissed as ‘identity theft’ and counted separately, while in the UK victims were told to complain to their bank instead of the police from 2005–15. The result was that as crime went online, like everything else, the online component wasn't counted and crime appeared to fall. Eventually, though, the truth emerged in those countries that have started to ask about fraud in regular victimisation surveys12.

Colleagues and I run the Cambridge Cybercrime Centre where we collect and curate data for other researchers to use, ranging from spam and phish through malware and botnet command-and-control traffic to collections of posts to underground crime forums. This section draws on a survey we did in 2019 of the costs of cybercrime and how they've been changing over time [92].

Computer fraud has been around since the 1960s, a notable early case being the Equity Funding insurance company which from 1964-72 created more than 60,000 bogus policies which it sold to reinsurers, creating a special computer system to keep track of them all. Electronic frauds against payment systems have been around since the 1980s, and spam arrived when the Internet was opened to all in the 1990s. Yet early scams were mostly a cottage industry, where individuals or small groups collected credit card numbers, then forged cards to use in shops, or used card numbers to get mail-order goods. Modern cybercrime can probably be dated to 2003–5 when underground markets emerged that enabled crooks to specialise and get good at their jobs, just as happened in the real economy with the Industrial Revolution.

To make sense of cybercrime, it's convenient to consider the shared infrastructure first, and then the main types of cybercrime that are conducted for profit. There is a significant overlap with the crimes committed by states that we considered in the last section, and those committed by individuals against other individuals that we'll consider in the next one; but the actors' motives are a useful primary filter.

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