Читать книгу Interviewing Users - Steve Portigal - Страница 21

If you’ve effectively purged yourself of your own worldview, you are now a hollow vessel waiting to be filled with insights. Lovely image, isn’t it? It’s not quite accurate. You need to not only be ready to hear your participant’s take on things, but you should also be hungry for it. This willingness to embrace is an active, deliberate state.