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Interviewing Users: How to Uncover Compelling Insights

By Steve Portigal

Rosenfeld Media, LLC

457 Third Street, #4R

Brooklyn, New York

11215 USA

On the Web: www.rosenfeldmedia.com

Please send errata to: errata@rosenfeldmedia.com

Publisher: Louis Rosenfeld

Managing Editor: Marta Justak

Interior Layout Tech: Danielle Foster

Cover Design: The Heads of State

Copy Editor: Kezia Endsley

Indexer: Nancy Guenther

Proofreader: Dan Foster

© 2013 Steve Portigal

All Rights Reserved

ISBN: 1-933820-11-X

ISBN-13: 978-1-933820-11-8

LCCN: 2013934828

Printed and bound in the United States of America