Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 149

We Think We Know It All

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Even with the Internet, knowledge of everything about anything is impossible. In the now classic work Science and Sanity, Alfred Korzybski coined the term allness to refer to the erroneous belief that any one person possibly can know all there is to know about everything.51

To avoid allness, we begin by recognizing that, because we can focus on only a portion of available stimuli, we necessarily neglect other portions. Another safeguard is to refrain from thinking of ourselves as the center of the world. Allness can impede the development of effective relationships. To counter it, try ending every assessment you make with the words et cetera (and the rest). You can never know everything there is to know about anything, and those words remind you that you should never pretend to know it all.


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The Communication Playbook

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