Читать книгу Interview Power - Tom Washington - Страница 3

Table of Contents

Title Page

Dedication

Acknowledgments

Chapter 1 - WINNING AT INTERVIEWING

THE INTERVIEWING SCALE

INTERVIEWING PRINCIPLES

Chapter 2 - KEY INTERVIEWING SKILLS

Active Listening

Preparation

Building Rapport

Be Yourself/Be Your Best

Getting More Information About The Job

Let Others Speak For You

Learn To Talk About Yourself

Ending The Interview

Chapter 3 - OVERCOMING OBJECTIONS

An Objection Is Not A Rejection

Predict The Objections You’ll Face

Don’t Argue With Employers

Describe Related Experience

Chapter 4 - PROJECT ENTHUSIASM AND POTENTIAL

EMPLOYERS DESIRE ENTHUSIASTIC PEOPLE

POTENTIAL EQUALS FUTURE WORTH

Chapter 5 - MASTER THE ART OF STORY TELLING

TELLING EFFECTIVE STORIES

Chapter 6 - CALCULATING RESULTS

EXAMPLES

Chapter 7 - SELLING YOURSELF THROUGH ACCOMPLISHMENTS

RECALLING YOUR ACCOMPLISHMENTS

WRITING ABOUT ACCOMPLISHMENTS

Chapter 8 - DEVELOP YOUR AGENDA

Your Agenda

The Steps To Developing An Agenda

Chapter 9 - SELL YOURSELF

EXCITE AN EMPLOYER

CREDIBILITY

PROJECT AND SELL A WINNING PERSONALITY

USING PERSONALITY SKILLS IN INTERVIEWING

THE UNIVERSALLY DESIRED PERSONALITY SKILLS

BEING WELL LIKED

SKILL - BENEFIT STATEMENTS

CREATE YOUR TWO - MINUTE SELL

Chapter 10 - PORTFOLIOS: A POWERFUL TOOL FOR SELLING YOURSELF

CREATING YOUR PORTFOLIO

USING YOUR PORTFOLIO IN INTERVIEWS

PORTFOLIOS HAVE IMPACT

EXCELLENT BOOKS ON CREATING PORTFOLIOS

ELECTRONIC PORTFOLIOS

WEB PORTFOLIOS

Chapter 11 - THE SEVENTEEN TYPES OF INTERVIEWS

TELEPHONE SCREENING INTERVIEWS

SCREENING INTERVIEWS

INTERVIEWS WITH HEADHUNTERS AND EMPLOYMENT AGENCY COUNSELORS

SECOND AND THIRD INTERVIEWS

NONDIRECTED INTERVIEWS

CONVERSATIONAL INTERVIEWS

PANEL INTERVIEWS

GROUP INTERVIEWS

SERIES INTERVIEWS

BEHAVIOR-BASED INTERVIEWS

BREAKFAST/LUNCH/DINNER INTERVIEWS

SIMULATION INTERVIEWS

SITUATION INTERVIEWS

ON - SITE INTERVIEWS AT HEADQUARTERS

CAMPUS INTERVIEWS

STRESS INTERVIEWS

JOB FAIR INTERVIEWS

Chapter 12 - WHEN YOU ARE OVERQUALIFIED

Chapter 13 - PLAYING THE INTERVIEW GAME

The Pregnant Pause

Eye Contact

Truthfulness

Skeletons And Other Touchy Subjects

Safe Answers

Answering Ambiguous Questions

I Don’t Know

Chapter 14 - THINGS TO DO AND REMEMBER

Know As Much As Possible About The Organization

Know As Much As Possible About the Job

Do Something Unique Or Different

Send A Thank-you Note

Check With Your References Before Using Them

Know How To Deal With Probing Questions

Effectively Answering Technical Questions

Getting Feedback From An Employer

Disagree Tactfully

Create Positive First Impressions

Chapter 15 - INTERVIEWING TIPS

Know The Time And Place

Arrive Early

Greet The Receptionist And All Employees With A Smile, Courtesy, And Respect

Dress Appropriately

Bring Pen And Pad

Remember The Interviewer’s Name

Shake Hands Firmly

Wait Before You Sit

Bring Copies Of Your Resume

Follow The Interviewer’s Lead With Humor

Don’t Appear Desperate

Avoid Discussing Personal Or Family Problems

Turn Off Your Cell Phone

Get A Business Card From Each Person Who Interviews You

Ask What The Next Step Will Be

Washington’s Fourth Law of Interviewing

Don’t Burn Bridges

If You Forget the Question

When The Interviewer Doesn’t Ask Any Questions

Look For Clues About Interests

No Smoking Or Gum Chewing

No Profanity

Keep It Interesting

Go In With An Agenda

Practice Your Intuition

Ask About Needs

Don’t Ask Throwaway Questions

Share Credit

Don’t Assume

Leave The Interview On A Positive Note

Follow-Up Phone Calls May Be Appropriate

Look For Buy Signals

Closed-Ended And Open-Ended Questions

When You Blow An Interview

Chapter 16 - THINGS TO AVOID

I’ve-never-done-it-but

Do Not Let The Interviewer Feel Threatened By You

Avoid Foot-In-Mouth Syndrome

Don’t Reveal Company Secrets

Don’t Assume The Interviewer Sees Your Qualifications As Clearly As You Do

Avoid Self-Centeredness

Chapter 17 - ATTITUDES AND INTERVIEWING STYLES TO AVOID

Apologetic/Defensive

Inappropriate Information

Anti-Business

Negativity

Unwillingness To Reveal Yourself

Meek And Mild Doesn’t Make It

Avoid Bragging

Taking Charge Does Not Work

Chapter 18 - OFFENSIVE AND ILLEGAL QUESTIONS

Personal And Offensive Questions

Illegal Questions

Dealing With Illegal Questions

State Guidelines On Legal And Illegal Questions

Suggested Answers To Illegal Questions

Chapter 19 - ASKING QUESTIONS

SAFE QUESTIONS TO ASK IN A FIRST INTERVIEW

QUESTIONS TO ASK AFTER RECEIVING AN OFFER

Chapter 20 - QUESTIONS TO BE PREPARED FOR

Chapter 21 - Selling Personal Strengths

Chapter 22 - Overcoming Negatives And Objections

Chapter 23 - Responding To Questions About Your Personal Factors

Chapter 24 - Selling Personal Qualities

Chapter 25 - Job Factors

Chapter 26 - Questions Regarding Organizations And Supervisors

Chapter 27 - Are You A Good Manager?

Chapter 28 - College: How Did You Do?

Chapter 21 - SELLING PERSONAL STRENGTHS

Chapter 22 - OVERCOMING NEGATIVES AND OBJECTIONS

Chapter 23 - PERSONAL FACTORS

Chapter 24 - SELLING PERSONAL QUALITIES

Chapter 25 - JOB FACTORS

Chapter 26 - QUESTIONS REGARDING ORGANIZATIONS AND SUPERVISORS

Chapter 27 - ARE YOU A GOOD MANAGER?

Chapter 28 - COLLEGE: HOW DID YOU DO?

Chapter 29 - BE READY FOR ANYTHING

WHEN YOU DON’T SUCCEED

DISTINGUISH YOURSELF FROM THE COMPETITION

Chapter 30 - NEGOTIATING THE BEST SALARY

KNOW YOUR WORTH

KNOW WHAT YOU NEED

DO NOT DISCUSS SALARY UNTIL THE JOB IS OFFERED

PLAN YOUR STRATEGY

EVERYTHING IS NEGOTIABLE

DEFINE WHAT IT WILL TAKE TO ACCEPT THE OFFER

BENEFITS ARE IMPORTANT

WHAT ARE THOSE INTANGIBLES WORTH?

YOU’RE WORTH WHAT THEY’RE WILLING TO PAY

BREAKING THROUGH AN IMPASSE

NEGOTIATING THE SALARY

NOW YOU CAN DECIDE IF YOU WANT THE JOB

RESEARCH AFTER AN OFFER IS MADE

Chapter 31 - RESEARCH THE ORGANIZATION

RESEARCH THE INDUSTRY

RESEARCH THE ORGANIZATION

RESOURCES FOR EMPLOYER RESEARCH

Personality, Enthusiasm, And Attitude Make A Big Difference

BIBLIOGRAPHY OF EXCELLENT INTERVIEWING RESOURCES

INDEX

SERVICES PROVIDED BY TOM WASHINGTON

Copyright Page