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An evaluator has recently shared the draft of a final report with the director of the program being evaluated. After reviewing the draft, the program director asks the evaluator to tone down one section of the report that describes some operational problems within the program. The director believes that the findings in this section, although accurate, are presented in a way that could cause readers to overlook the overall success of the program’s implementation.

The evaluator reexamines the draft and concludes that the findings on operational problems have been reported in a fair and balanced fashion. Nevertheless, the evaluator wishes to be responsive to the director’s concerns. The evaluator revises the section in question, mainly by deleting a number of harshly worded quotes concerning operational difficulties that were voiced by interview and survey respondents.