Читать книгу Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice - Vincent T. Covello - Страница 18

Critical changes have occurred in the field and in the environment in which high concern communication occurs, changes further magnified and intensified by the coronavirus disease (COVID‐19) pandemic of 2020–2021 as described in the last section of this chapter. This book draws on new, and established, valid, and reliable research and applies it to relevant, complex, and difficult communications environments, including lessons learned in the extraordinary global public health crisis of the pandemic.