Читать книгу Enterprise AI For Dummies - Zachary Jarvinen - Страница 84

A good use case for AI relies on the core enablers of AI as a tool — big data, digitalization, and well-defined classification and rules.

A 2019 IDC guide on worldwide AI spending through 2023 indicated that the top three use cases are automated customer service agents, automated threat intelligence and prevention systems, and sales process recommendation and automation; the use cases with the biggest growth are human resource automation and pharmaceutical research and development. Each case includes a wealth of digital source data and well-defined categories. If you look back over the “Benefits of AI for Your Enterprise” section in Chapter 2, you will notice that those use cases also share those characteristics.