Читать книгу Creating and Updating an Employee Policy Manual: Policies for Your Practice - American Dental Association - Страница 25

To prepare for the interview, review the application or resume, taking special note of the candidate’s employment record. Screen the initial candidates with three-to-five minute telephone interviews. Be prepared to answer their questions as well.

The person conducting the interview should set aside 30 to 45 minutes in a setting with no interruptions. Begin with a description of the position and a quick sketch of the practice. This step should take less than ten minutes. Many interviewers err by spending too much time on the position and too little time on the applicant. Spend the next 15 minutes or so asking open-ended questions to discover the candidate’s qualifications, personality, and working style. Encourage the applicant to discuss his or her past work experience in an open, frank manner. Close the interview with a brief summary of the benefits of the position. Ask the applicant if he or she has any questions.

Ask top candidates to meet your current staff. This will stress the importance of being a team player in your practice. It will also give your current staff a chance to offer their input on final candidates. In addition, offer applicants the opportunity to take an office tour, view instruments and sterilization methods, and review educational materials.

When searching for new staff, look for skills and certifications, as well as compatibility and a good attitude. The new employee should have the same goals as your practice.