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My name is Anna

My name is Anna. I’m twenty-eight years old with a degree in literature and a life story that is both completely ordinary and a little bit unusual. I’ve worked for eight years in a supermarket. I started out there just to fund my studies and to have some financial independence. But when I couldn’t find any work using my degree, I stayed on and became that stalwart of modern life, a checkout girl.

The till. Not a great conversationalist, unless you count the beeps it gives when you scan the produce. As a result of listening to that robotic noise I felt frankly that I was becoming a little like a robot myself. The fleeting interaction with the customers was not enough to make me feel human. Happily though, contact with my colleagues did just that.

One day I decided to write about my working life and record the little incidents that fill the day of a checkout girl. Suddenly I was looking differently at the customers filing past my till. I was seeing the world of retail with new eyes and discovering that it was a lot more varied than I had thought. There are the easy customers and the more challenging ones. Rich ones, poor ones. Nervous customers, boastful customers. Customers who treat you as if you were invisible and customers who say hello. The ones who are always champing at the bit for the store to open, and the ones who always come just as the store is closing. There are customers who flirt with you and customers who insult you. Who says nothing happens in the life of a cashier?

I wanted to share my experiences. I have put together here a few of my stories, the ones that affected me most. So it’s time to take your trolley and come into the supermarket. Look, the shutters are already going up!

Happy shopping!