Читать книгу Project Management for Humans - Brett Harned - Страница 25

It’s the PM’s job to keep everyone informed of what is happening—or not happening—on a project at all times. While on-the-go communications are a must, it’s important to remember that there’s information passed in hallway conversations and even meetings that your whole team might not be privy to. So be sure to keep good notes and be vigilant about keeping your team and clients up-to-date on what’s happening on the project on a regular basis. A great way to do this is via status reports that communicate progress, next steps, action items, to-dos, and blockers on a weekly basis. Following these reports up with a phone call to review the items is something that you should also ask for when working with clients. Because let’s face it: people just don’t read—especially when it doesn’t feel urgent. But sometimes your status reports do contain urgent info, and you’ll want to talk through it with them anyway. So schedule a weekly call. It will prompt you to write the report and send it, and you won’t have to worry about whether or not someone knows what’s happening.

NOTE WRITE BRIEF, INFORMATIVE STATUS REPORTS

Status reports keep projects alive! And in order for them to be effective, they need to be brief, readable, and full of relevant information. Learn more about writing great status reports in Chapter 9, “Setting and Managing Expectations.”