Читать книгу Orchestrating Experiences - Chris Risdon - Страница 55
After the Workshop
ОглавлениеOnce the dust settles, you will need to assess the completeness of your inventory. You may need to circle back with some of the participants to make sure that you captured things accurately. Or, if you have not done primary discovery yet, you can take a deep dive into each channel and the journey as outlined earlier in the chapter. Remember, this is an iterative process. Keep filling in the blanks and continue to build consensus on a standard way to refer to your channels and touchpoints.