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KEY TERMS

Оглавление

 Action plans

 Adverse event

 Authority gradient

 Blunt end

 Call‐out communication

 Closed loop communication

 Comorbidities

 Culture of safety

 Daily safety huddle

 Error

 Fair and just culture

 Financial performance

 FMEA

 Hierarchy

 HRO

 Human factors

 Interprofessional

 Knowledge‐based performance

 Latent errors

 Learning organization

 Marketing plan

 Near miss safety event

 Organizational culture

 Patient‐centered care

 Precursor safety event

 QSEN

 Quality

 Reliability

 Root cause analysis

 Rule‐based performance

 Safety

 SBAR

 Sentinel event

 Serious safety event

 Sharp end

 Skill‐based performance

 Strategic planning

 Swiss Cheese model

 Teamwork

 Transparency

 Work‐around

Kelly Vana's Nursing Leadership and Management

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