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1 The nurse administers insulin to the wrong patient. The nurse should (select all that apply):Monitor the patient closelyReport the error to the patient's physicianResign from the hospitalComplete an error report

2 A nurse leader makes frequent and regular rounds to nursing units and talks to staff about patient safety. The nurse leader is most likely rounding to:Criticize the safety practices of nurses and other cliniciansLook for weaknesses in the care delivery system that allow errors to occurConduct an FMEARally the troops for the next strategic initiative

3 The delivery of health care is largely based on rules, often called protocol. Nurse leaders need to track data on staff compliance with rule‐based performance because:Nurses frequently experience slips, lapses, and fumblesThis will help them to punish nurses who make errorsNurses forget to double check each other's workThis will help them to look for ways to improve practice

4 The continuous, systematic process of making decisions today with the greatest possible knowledge of their effects on the future is the definition of:Mission, vision, and valuesStrategic planningRoot cause analysisSWOT analysis

5 A just culture creates an atmosphere of trust because it (select all that apply):Never punishes clinicians for their behaviorsEncourages and rewards people for providing essential safety‐related informationViews errors as opportunities to improve health care system risksViews errors as opportunities to improve individual behavioral riskMakes only managers responsible for reporting errorsMakes everyone responsible for identifying safety risks

6 The nurse behaves in one way when her manager and peers are watching and another way when she believes she is not being observed. She is demonstrating:Intrinsic accountabilityHorizontal and vertical accountabilityIntrinsic and horizontal accountabilityVertical accountability

7 An organization may regularly administer a culture of safety survey to (select all that apply):Identify areas of patient safety strengthsIncrease staff awareness about patient safetyHighlight areas of opportunity for patient safety culture improvementExamine trends in patient safety culture over timeEvaluate the impact of specific interventions

8 Key components of the Magnet Model include (select all that apply):Transformational leadershipExemplary Professional PracticeInformation TechnologyStructural EmpowermentTeamwork and CollaborationNew Knowledge, Innovations, and ImprovementsEmpirical outcomes

9 The Institute for Healthcare Improvement uses the PDSA cycle for small, rapid‐cycle tests of change. PDSA is an acronym for:Plan‐Develop‐Start‐ActPlan‐Do‐Study‐ActPrepare‐Do‐Select‐AcquirePrepare‐Develop‐Stop‐Ask

10 The Centers for Medicare and Medicaid tie financial incentives to reliability through pay for performance programs. These programs include (select all that apply):Value‐based purchasingHospital report card actHospital readmission reduction penaltyHospital‐acquired conditions reduction