Читать книгу Kelly Vana's Nursing Leadership and Management - Группа авторов - Страница 67

Theory Z was developed by William Ouchi (1981) based on his years of study of organizations in Japan. He identified that Japanese organizations had better productivity than organizations in the United States and that they were managed differently with their use of quality circles to pursue better productivity and quality. Theory Z focuses on a better way of motivating people through their involvement. The organization invests in its employees and considers both home and work issues when creating a path for career development. Democratic leaders, who are skilled in interpersonal relations, foster employee involvement (Ouchi, 1981).