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Organizational Diagnosis
ОглавлениеThe previously described Gestalt concepts can be practically applied in the area of organizational diagnosis which usually takes place prior to, or at the very beginning of the coaching process. In contrasts to long and often tedious analyses, organizational diagnosis may be efficiently set using creative techniques. During the first session, a Gestalt oriented coach often invites the client to describe how she sees herself inside the organization (field approach) using creative techniques such as drawings or statuettes. The client forms a picture that represents an own unique Gestalt view of her current organizational situation, composed of her perceptions of different organizational elements (client, peers, structures etc.). After completing the picture, the client is asked to describe it. During this process the figure is typically formed in shape of a particular emotion, sensation or thought, leading to the client’s awareness of her current situation and, hopefully, the clarification of a particular coaching problem.
An example of this approach can be vividly seen in Figure 2. In the first session the client has been asked to draw a picture on the subject »Me and my organization«. Squares on the left side represent members of the management team inside the organization. The client is represented by one of them. There is no interaction or contact among elements. The circles on the right side represent the work force inside the company. The river in-between the two sides represents the gap between the management and the workforce. Two issues are brought up: 1. The client’s feeling of isolation inside the organization, 2. His feeling of personal as well as management inferiority. The question of the client’s further development inside his organization is defined as the main coaching theme.
Figure 2: Example of a drawing on the subject »Me and my organisation«