Читать книгу Manage to Engage - Pamela Hackett - Страница 7

As the COVID-19 pandemic continued to unfold, a new reality set in and it became more difficult to predict an end. Financial modeling became increasingly difficult and cash preservation developed into the daily norm. The words no spend policy became commonplace for many firms.

Many discussions also addressed the issue of change. “We have changed more in a few weeks than in 10 years,” said Tesco CEO Dave Lewis as supermarkets needed to step up into essential services. Others said they'd seen 6 years of change in 6 months. Larry Rosen, CEO of Harry Rosen Inc., the Canadian luxury men's clothier, flatly admitted, “We took a whole bunch of guys like me – I'm 64 – and they learned how to shop online during this crisis.”

The rate of change accelerated by this virus had a fundamental impact on many workplaces and it provided a crisis playbook to better engage organizations, one we must learn from and carry over to postpandemic times.