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Chapter 4: Fair Trade: An “F” You Should Be Proud Of

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Fair trade: allowing people to feel that they exchange a fair day's work for a fair day's return. While much needs to change in the way we manage, one aspect retains its importance: fairness. Being fair to people won't give your organization an advantage: it's a fundamental expectation. It's the cornerstone of a great mindset. Without it, you may as well pack up your toolkit and go home.

The takeaway: Learn how to be fair dinkum, a great Aussie term for authentic. Learn what “color your day” is, and the eight active management behaviors that help you create a fair trade.

Manage to Engage

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