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Chapter 12: Freedom: The Great Facilitator

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The most engaged people at work are those who have freer rein to do what needs to be done, without having to automatically defer to someone else. In the past, this has largely been the privilege of entrepreneurs and senior leaders, and their engagement scores showed. A truly HeadsUp manager's challenge is to step back and give people the freedom to think, to decide, to try, and to grow. Being a manager without taking a sense of freedom away from others is the challenge of the future. Manage to engage.

The takeaway: Check in rather than check up to create freedom rather than boundaries. The intersection of people and technology can absolutely free up people to be remarkable.

Manage to Engage

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