Читать книгу Manage to Engage - Pamela Hackett - Страница 41

How often do people get home from work full of enthusiasm for how they've been managed that day? Shouting to their families how much they enjoyed being managed today? Probably rarely! We have built our businesses around management models built for the exception rather than the rule – people needing to be coerced and policed into doing a good job, needing to be structured and controlled. People hearing avoidance management, “I need you to do this because my boss needs it,” rather than “We need to do this because the business requires it,” or better still, “because it's the right thing to do.”

In reality, few people actually need to be managed this way, and even fewer work well under its dark shadow. In the new engagement economy, people become remarkable when they feel well prepared and know what's expected. We have seen during the great lockdown that work continued unsupervised. Our businesses had whole management teams stay home, and the organizations remained standing.