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To my friend Simon Tucker from whom I have learned much and shared many adventures and laughs. Much of the content for this book was formed and validated while working with Simon on myriad clients.

Thanks to Dr. Christopher Neck and Gebhard Rainer (writer of the Foreword in the first edition of this book) for their forewords.

To those who encouraged and supported me in writing this book: Rick Cadman, Dawna MacLean, Tony Mayo, Rohit Millstein, Marty Kaplan, and Bonny Smith.

To my early mentors from Deloitte in Toronto: John Gambles, P. Howard Lyons, Jim Youldon, and Denman Lawrenson and to Alan Slaight for letting me work on his book on Stewart James (Stewart James in Print: The First Fifty Years [Jogestja, 1989]).

To friends and colleagues who reviewed the content, gave me feedback, and helped improve the overall quality of the book, especially Shawn Frost and Fred Sandsmark.

To my editors at John Wiley & Sons: Sheck Cho and Susan Cerra, with much gratitude for their vision and especially for their patience.

To countless clients through 30 years of consulting who taught me their businesses and allowed me to contribute to their success.

Also to Gord Downie, Kevin Hunter, Brian Ginsberg, Bill Fowkes, Carl Tsenis, Corrado Fermo, Dick Antalek, Barbara Paige Kaplan, Madelyn Reid, Charlotte Reid, Patricia Sagara, Ed Majors, Mark Macaluso, Grace Stubberfield, Roland Edwards, and to my children, Harrison Dimon, Heather St. Hilaire, Ruth Dimon, and Oliver Peregrin.

A special thank-you to Tristan Gaynor, George Heiler, Kevin Murphy, and Dave McLurg at Anavate Partners for helping complete this book.

And finally, to my wife and illustrator, Meredith Dimon, thank you for your love, encouragement, and inspiration every day.

Ron Dimon

Santa Fe, NM

April 2021