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1 1. “Data, Data Everywhere,” The Economist, February 25, 2010, www.economist.com/node/15557443, retrieved October 16, 2012.

2 2. I first heard this expression from Godfrey Sullivan, then CEO of Hyperion Solutions. It's meant to express the frustration of information silos and the longing to unlock the value of shared intelligence. For example, when pursuing a new prospect, wouldn't it be good to know how employees in your company may be connected to employees in the prospect company?

3 3. “How Hierarchy Can Hurt Strategy Execution,” Harvard Business Review, July 2010, http://hbr.org/2010/07/how-hierarchy-can-hurt-strategy-execution/ar/1, retrieved October 16, 2012.

4 4. Roger L. Martin, “The Execution Trap,” Harvard Business Review, July–August 2010, http://hbr.org/2010/07/the-execution-trap/ar/1, retrieved November 16, 2012.

5 5. David Axson, Best Practices in Planning and Performance Management (John Wiley & Sons, 2007).