Читать книгу The Communication Playbook - Teri Kwal Gamble - Страница 108

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After completing this chapter, you should be able to:

 3.1 Define and explain the process of perception.

 3.2 Describe the nature of self-concept.

 3.3 Describe the various ways self-concept affects behavior.

 3.4 Describe the factors affecting self-concept and outlook.

 3.5 Explain how to use life scripts, the Johari window, and impression management to develop self-awareness.

 3.6 Identify common barriers to perception.

 3.7 Explain how gender impacts perception of the self and others.

 3.8 Explain how culture impacts perception of the self and others.

 3.9 Analyze how media, including digital and social media, influence perception of the self and others.

 3.10 Use communication skills to improve the accuracy of self-perception, perception of others, and perceptions of events.

As I am, so I see.

Ralph Waldo Emerson

Can we believe our eyes? Do we actually see what’s there? Are you aware that the testimony given by eyewitnesses during trials is wrong about one third of the time?¹ How can we account for differences in how we perceive ourselves, other people, objects, and events? What do our contrasting reports tell us about how we think and feel about ourselves, and our relationship to others and society? And if we do not see the same thing and cannot agree on what we see, how are we able to communicate with one another about anything? These are some of the questions we address in this chapter.