Читать книгу Statistical Quality Control - Bhisham C. Gupta - Страница 42

Far from being just another quality fad, Six Sigma has continued to grow in popularity and influence since its creation at Motorola in 1986. Six Sigma techniques have been adopted by a wide range of manufacturing firms and have also translated successfully into other sectors, including retail, hospitality, financial services, high tech, transportation, government, and healthcare. According to the American Society for Quality, as of 2009, 82 of the largest 100 companies in the US had deployed Six Sigma. Fifty‐three percent of Fortune 500 companies have adopted Six Sigma practices, saving an estimated $427 billion over the past 20 years [1]. In a broad sense, it can be said that if a company has customers and a process, it can benefit from implementing Six Sigma.