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The word system, especially in connection with innovation, creates a vision of being controlled, constrained, and restricted. That is NOT the purpose of Innovation Engineering systems. We design and develop systems that ENABLE innovation by everyone.

The difference between systems that “enable” versus “control” is one of intent. In both cases the goal is the same—reliable delivery of desired results. As Graeme Crombie, an Innovation Engineering Black Belt (the highest Innovation Engineering certification) and an early supporter in Scotland, says:

When the system is designed to Enable then it allows employees to take ownership for desired results, thereby delivering a higher degree of certainty that desired results will be delivered. The old form of Control requires that leaders and managers use micromanagement, direct supervision, and overexerted influence on events that really they should be leaving to the worker.

Empowerment gives people authority to change. However, this will have no impact if people don’t know where to innovate, why to innovate, or how to innovate. Enabling is about providing the training, tools, and leadership coaching to make innovation practical, possible, and easy.

Dr. Deming famously declared, “I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special causes (responsibility of employees).”