Читать книгу Digital Etiquette For Dummies - Eric Butow - Страница 61

The COVID-19 pandemic accelerated talk about setting boundaries in all communication, but especially with online communication. Health officials helped guide people in moderating their physical boundaries to keep themselves safe, such as by physically touching with a fist bump. Others suggest not touching at all because using the Vulcan hand salute from Star Trek as a greeting is clearly healthier (and hipper).

The most discussion about boundaries centered on understanding everyone’s mental boundaries, especially with the mental stress of many people forced to change their lives and daily structure. Though the boundaries we talk about in this section have no legal force (at least here in the US, where we are), understanding and setting boundaries are helpful goals if you want to avoid any legal misadventures.

You may have read in Chapter 1 about how to communicate with people, and that’s fine. In this chapter, we review some of that material, in case you don’t want to go back (but you always can).

Then we talk about setting boundaries, talking with your team to set policies in your business that work for everyone (or at least reasonably so), and why you should consider centralizing your communication online. Finally, we talk about using the right medium for the message you want to send.