Читать книгу Digital Etiquette For Dummies - Eric Butow - Страница 63

When you’re communicating with employees, you find out pretty quickly that no two of them have the same two communication styles. (And, if you try to use the same styles for everyone, you may learn this lesson the hard way when employees walk out the door.)

Before you start putting together your policy, it’s Business 101 to talk with each of your employees individually to learn how they like to communicate. More importantly, you need to ask them what their boundaries are — including not only scheduling boundaries, like having to take time off for an important medical appointment, but also mental boundaries.

What do we mean by mental boundaries? Here are some examples:

 Setting your work hours, especially when working from home.

 Blocking out time to work and other times for other responsibilities — including relaxing and enjoying other activities.

 Not participating in (or just not holding) meetings that can be better communicated as email or Slack messages.

 Knowing when you “get into a groove” and want to continue working to get something done without interruptions.

 Learning what employees like and don’t like to do with work. For example, if someone doesn’t want to get together with other employees because they’re an introvert and being social means being stressed, don’t force the employee to join the others.

In sum, mental boundaries are set to make sure that your employees are the most effective and productive they can be.

You should use these tips to find out how you’re spending your own mental energy so that you can set your own boundaries. If you know your boundaries, you’ll be able to communicate those to your employees, too.