Читать книгу Kelly Vana's Nursing Leadership and Management - Группа авторов - Страница 261

Implementation and evaluation of the strategic plan are the final two steps in the process. The action plans must be put into place, and outcomes associated with the plan need to be evaluated. For organizations on the journey toward high reliability, it is expected that safety events will initially rise as nurses and other staff begin to feel more comfortable reporting errors. However, over time, those safety events decrease as the organization begins to practice in new and safer ways.

When implementing a strategic plan with a focus on creating an HRO, nurse leaders must make their commitment to safety clear. This may be achieved by including safety stories at each meeting. A safety story can review a tool for preventing error, provide an example of using the tool, explain why safety is important, summarize a harmful event, or thank a staff member for being committed to patient or employee safety. Many hospitals use safety stories to keep safety at the top of everyone's mind.