Читать книгу Kelly Vana's Nursing Leadership and Management - Группа авторов - Страница 55

One of the most frequently referenced taxonomies of managerial roles is from an in‐depth, month‐long study of five chief executives by Henry Mintzberg. A taxonomy is a system that orders principles into a grouping or classification. Mintzberg's observations led to the identification of three categories of managerial roles: (a) information‐processing role, (b) interpersonal role, and (c) decision‐making role (Mintzberg, 1973).

A role includes behaviors, expectations, and recurrent activities within a pattern that is part of the organization's structure (Katz & Kahn, 1978). Specific or distinct roles are part of each of the three categories of managerial roles. The information‐processing roles are monitor, disseminator, and spokesperson, each of which is used to manage the information needs that people have. The interpersonal roles are §head, leader, and liaison, and each of these roles is used to manage relationships with people. The decision‐making roles are the entrepreneur, disturbance handler, allocator of resources, and negotiator roles that managers use to act when making decisions.