Читать книгу The Digital Transformation of Logistics - Группа авторов - Страница 102

 Workflow automation will threaten the offshoring of white‐collar jobs as it becomes easier to use and more affordable.

 Internal communication regarding automation plans needs to be carefully considered and designed as the results of not informing staff about them can lead to unrest in the workplace. Training a bot can be as simple as pressing a button and having the software record the actions of a user at their computer.

 Process mining and mapping are a critical step in identifying tasks that are ripe for automation and process improvement.

 Consideration of using RPA should be driven by the number of tasks that you have that are repetitive, independent of human input, require no physical input, low subjectivity needs, and substantial in terms of the number of tasks being done by internal staff.