Читать книгу The Digital Transformation of Logistics - Группа авторов - Страница 98

Once RPA has been implemented and is running smoothly, employees will have been freed of some of their rote and repetitive work tasks. Employees will be able to concentrate their efforts on higher‐value tasks that require cognitive and interpretive skills like analysis, innovation, and problem‐solving (Slaby 2012). Usually, the rearrangement of employees' time takes the form of either redeployment within their unit or redeployment outside of their unit or sometimes a combination of the two (Lacity and Willcocks 2018). Having a plan in place of what workers will do with the time gained from implementing RPA is a key consideration for any company thinking about using automation. There may be some situations though where there isn't any work for the employee to fill their extra time with, or maybe their position can be entirely replaced by RPA. While employees could be laid off, it comes with repercussions about how layoffs in favor of automation impact your company's image as well as how internal stakeholders will react.