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These are optional, although you should quote your own (‘Our ref:’) if you handle a large volume of letters, and/or the recipient’s (‘Your ref:’) if this has been stated in earlier correspondence. Usually, references comprise the initials of the writer followed by those of the typist. Thus, a letter from Peter Abbot typed by Sarah James might have the reference PA/SJ. Alternatively, each subject and/or person in the firm can be given his or her own reference; SAL for Sales, 32 for Janet Baker, and so on. Place references three to five lines beneath the letterhead and one line space apart.