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About the Contributors

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At the time of the writing this book, we are at a very difficult period with the Covid-19 pandemic. This pandemic has accelerated digital transformation and led to a “structural change” with many customers seeing a shift to digital operations as essential to increasing their business resilience and adjusting to new ways of doing business.

It is a significant decision for an organization to invest and embark on a digital transformation journey with Microsoft Dynamics 365 and the Power Platform and realize the benefit over a period. Every journey has its own unique experience to learn from and hence we have reached out to a few people to contribute to this book. We want to thank them all for sharing their expertise and input, which has helped us to shape the book with their interesting experiences.

Maria Kartousova

Technology Consultant and Serial Intrapreneur. Maria specializes in consulting and driving digital transformation while translating complex ideas into practical strategies and generating solutions for complex issues. She has vast experience driving organizations toward their growth and digital maturity and in her career has worked with various organizations in the United Kingdom and Greece.

Sabine Margolis

Experienced collaborator and innovative thinker with 20 plus years in diverse business-to-information technology environments. Sabine is proficient in developing, communicating, and implementing technology roadmaps to meet business strategy needs with strong visual, verbal, and written communication skills across ERP ecosystems, business intelligence, and analytics.

Ritesh Jain

Cofounder at Infynit—Humanizing Credit and Credit Cards. Ritesh is a former COO Digital at HSBC. He is an entrepreneurial technology leader and board advisor with global experience across various sectors including payments and banking, and led digital transformation at global organizations like HSBC, VISA, and Maersk. He led the future of payments at VISA, introduced Apple Pay, and built a wealth management company as a founder CTO. Presently, he is a member of a G20 Initiative for financial inclusion.

Simon Shaw

Business-focused IT and ERP Consultant. Simon has held positions as diverse as a sales and marketing manager for an international imports company and the ERP design authority for a defense organization. He holds qualifications in business management as well as computing and has managed infrastructure and applications IT teams. His main focus is improving the benefits companies get from their digital transformations.

Manali Tiwari

An ardent technical writer, editor, and proofreader, holding credible professional experience in the industry of book editing services. Manali graduated as an engineer with a Bachelor's degree in Information Technology. After gaining three years of experience as a QA professional in the corporate world, she decided to leave her job to pursue technical writing and hone her knowledge of technology.

Pablo Villa

Business Solutions Architect. Pablo works helping companies in their digital transformation journey. He has worked with enterprise customers from different industries, implementing solutions based on Dynamics 365 and Power Platform for the last 14 years. He is highly focused on business objectives, value proposition, quality, strategy, and technology to help customers to sell more, reduce costs, improve efficiency, collect and analyze data, and improve processes.

Building a Digital Future

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