Читать книгу Lean Six Sigma For Dummies - Martin Brenig-Jones - Страница 14

“First we build people,” stated Toyota chairperson Fujio Cho. “Then we build cars.” Figure 1-1 shows that people are at the heart of TPS. The system focuses on developing exceptional people and teams that follow the company’s philosophy to gain exceptional results. Consider the following:

 Toyota creates a strong and stable culture wherein values and beliefs are widely shared and lived out over many years.

 Toyota works constantly to reinforce that culture.

 Toyota involves cross-functional teams to solve problems.

 Toyota keeps teaching individuals how to work together.

Being Lean means involving people in the process, equipping them to be able, and feel able, to challenge and improve their processes and the way they work. Never waste the creative potential of people!