Читать книгу Lean Six Sigma For Dummies - Martin Brenig-Jones - Страница 18

Lean thinking has five key principles:

 Understand the customer and their perception of value.

 Identify and understand the value stream for each process and the waste within it.

 Enable the value to flow.

 Let the customer pull the value through the processes, according to their needs.

 Continuously pursue perfection (Continuous Improvement).

You’ll see that the principles are universal, as they apply to any type of process in any type of organization. They are also timeless, as they’re as relevant now as they ever were. In Chapter 2, we show how the principles combine with the key principles of Six Sigma to form Lean Six Sigma.