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PRAISE FOR POWER CUES

“Nick Morgan's ideas in Power Cues aren't just talk. They're the depth and pulse of what's missing when you ask why you're not more successful. This is your chance to fix that.”

—Chris Brogan, CEO and Publisher, Owner magazine

“There are few skills more important in the twenty-first century than communicating with persuasion. Nick Morgan is a true master of this craft, with advice and insight honed in decades as a speaking coach. Read this engaging book and watch your impact soar.”

—Pamela Slim, best-selling author, Body of Work

“I have to study body language every day when I negotiate with customers. Power Cues is the book I wish I'd had twenty years ago—I would have won a lot more negotiations and made a lot more money!”

—Les Gold, star of truTV's Hardcore Pawn; New York Times best-selling author, For What It's Worth

“Finally, a book that defines the importance of how the human form communicates. Morgan has researched how humans interact and provides practical, scientifically proven tips for communicating confidently with influence. Bravo!”

—Nancy Duarte, CEO, Duarte, Inc.; author, HBR Guide to Persuasive Presentations

“This is one of the most important books you will ever read. Not just this year—ever. There's an old saying that words account for only 7 percent of your communication. Power Cues covers the other 93 percent (and even some of the 7 percent). My hope is that everybody in the workforce today will read this book. More important, I wish that every student would be forced to read this book—or take a class with Nick Morgan.”

—Mitch Joel, President, Twist Image; author, Six Pixels of Separation and Ctrl Alt Delete

“Wow! I wish I'd had this book ten years ago. Nick Morgan is a masterful communicator and teacher, and he has written another must-have book for anyone serious about greatly improving their interpersonal communication and leadership skills. A very helpful, informative, and engaging read—perfect for businesspeople, students, teachers, and beyond.”

—Garr Reynolds, author, Presentation Zen and The Naked Presenter

POWER CUES

The Subtle Science of Leading Groups,

Persuading Others, and

Maximizing Your Personal Impact

NICK MORGAN

HARVARD BUSINESS REVIEW PRESS

BOSTON, MASSACHUSETTS

Copyright 2014 Nicholas H. Morgan

All rights reserved

Printed in the United States of America

10 9 8 7 6 5 4 3 2 1

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

The web addresses referenced in this book were live and correct at the time of the book's publication but may be subject to change.

Library of Congress Cataloging-in-Publication Data

Morgan, Nick.

Power cues : the subtle science of leading groups, persuading others, and maximizing your personal impact / Nick Morgan.

pages cm

ISBN 978-1-4221-9350-1 (alk. paper)

1. Communication in management. 2. Interpersonal communication.

3. Influence (Psychology) 4. Leadership. 1. Title.

HD30.3.M665 2014

658.4’5—dc23

2013050170

The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992.

ISBN: 9781422193501

eISBN: 9781422193600

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