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Responding to a message

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If you receive a message that asks a question, solicits an opinion, or otherwise requires feedback from you, you can send a response. Open the message and then run one of the following commands:

 Reply: Click this command (refer to Figure 2-11) to send a response back to the sender of the message. Mail automatically addresses the message to the sender, includes the original subject line preceded by Re: (regarding), and adds the original message’s text. Gmail also usually displays several so-called Smart Replies below the message. For example, if you receive an attached file, you might see a Smart Reply such as “Received — thank you” or “Got it.” Click a Smart Reply button to create a reply that includes the Smart Reply text. To turn off Smart Replies, click Settings, See all settings, click the Smart Reply Off radio button, and then click Save Changes.

 Reply All: If the note was foisted on several people, choose this command to send your response to everyone who received the original (except anyone who was included in the Bcc field). Mail automatically addresses the message to the sender and all recipients of the original message, includes the original subject line preceded by Re:, and adds the original message’s text. When I say “all recipients,” I mean all recipients, so be extra careful when running the Reply All command. Why? Because the “all” you're dealing with could be your team, your department, or even your entire organization, so a complaint about the “jerks over in Marketing” that gets sent accidentally to all recipients might result in tears later on.

 Forward: Choose this command to have someone else take a gander at the message you received. Mail automatically includes the original subject line preceded by Fwd: and adds the original message’s text. Note that you need to supply the recipient’s address.

A forwarded message contains the original message text, which is preceded by an “Original Message” header and some of the message particulars (who sent it, when they sent it, and so on). If you want your recipient to see the message exactly as you received it, close the original message (if it's open), select the message (by selecting its check box), click More (the three-vertical-dots thing that appears just above the message list), and then click Forward as Attachment.

Add your own text to the message and then click Send to fire off the response.

G Suite For Dummies

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