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CONTENTS

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Cover

Foreword: Don't Fear the Future … Prepare for It

Introduction: To Survive, Every Company Must Become a Tech Company The Innovation Ultimatum The Innovator's Palette Should I Be Afraid or Excited? Getting the Most Out of This Book Don't Panic; Don't Wait; Get Help

Part I: Six Technologies That Will Reshape Business in the Next Decade Chapter 1: Artificial Intelligence What Is It and Why Is It Important? What Can You Do with It? How AI Works Beyond Deep Learning: The Future of Artificial Intelligence Narrow, General, and Super Intelligence Strategies to Get You Started Chapter 2: Sensors and the Internet of Things (IoT) Cheap, Tiny Computers and 100 Trillion Sensors Make Everything Smart and Connected What Can You Do with It? Strategies to Get Eyes on Your Business and Act on Events in Real Time Chapter 3: Autonomous Machines—Robots, Cobots, Drones, and Self-Driving Vehicles What Are They and Why Are They Important? What Can They Do? Strategies for Success Chapter 4: Distributed Ledgers and Blockchains Beyond Cryptocurrencies: Why Blockchain Is a Big Deal Blockchain 101 Cryptocurrencies, Tokens, Smart Contracts, and dApps Establishing Truth in a Trustless World Shifting Incentives with Token Economics Key Applications for Blockchain Technology The Future of Blockchain Strategies to Get You Started with Blockchain Chapter 5: Virtual, Augmented, and Mixed Reality What Are They and Why Are They Important? What Can You Do with Them? Strategies for Success Chapter 6: Connecting Everything and Everyone: 5G Networks and Satellite Constellations 5G—A Lot More Than Just Faster Phones Connected Factories, Hospitals, Cities, Vehicles, and People The Structure of 5G Networks Connected Planet: Reaching the Next 4 Billion People

Part II: Key Concepts to Help Your Business Adapt and Thrive Chapter 7: Align Your Automation Strategy with Your Corporate Purpose Automation Is Inevitable: Make Sure You Get It Right Raise Your Aim: Solve a Higher Class of Business Problems with the Intimacy of IoT Build Human/Machine Partnerships to Boost Productivity, Improve Quality, and Increase Employee Engagement The Importance of a Thoughtful Approach to Automation Chapter 8: The Data Ultimatum: Data as Fuel for Business Innovation The Strategic Importance of Data: Data-Driven Decisions, Hungry AI, and Frictionless Experiences Create New Value with Data Elevate Your Offering: Products to Services to Experiences to Transformations Data Spirals: Create Increasing Levels of Value Using Moore's Law of Data Chapter 9: The Future of Work: What to Expect and How to Make Yourself “Robot-Proof” The History of Work: From the Physical to the Knowledge Era The Next Era of Work: Augmented Work Automation Armageddon: Plan a “Robot-Proof” Career New Technology Creates New Types of Work Keeping the World Spinning in the Postautomation Economy

Part III: Lessons from Industry, Sector by Sector Chapter 10: Keeping Healthcare Healthy: What Every Business Can Learn from Healthcare Tech The Challenge: Meeting the Needs of an Aging Population Artificial Intelligence Improves Patient Interactions and Outcomes Healthcare Gets Personal with Precision Medicine Drones Save Lives The Remote-Monitored Patient: Sensors and Wearables Flip the Model Blockchain-Based Medical Records Reward Healthy Behavior and Take Us beyond Accidental Wellness Augmented Reality and 5G Transform Telesurgery and Telemedicine Chapter 11: Transforming Human Mobility: What Every Business Can Learn from Transport Tech The Challenge: Climate, Traffic, and Moving Deathtraps The Next Revolution in Human Mobility: Horseless, Driverless Carriages Vehicles Morph from Products to Services Autonomous Platforms Bring Services to Your Door Autonomous Trucks Transform Haulage Going 3-D: Tunnels, Gondolas, and Passenger Drones Decarbonizing: Electric Cars, Trucks, Trains, Ships, and Planes Chapter 12: Surviving the Retail Apocalypse: What Every Business Can Learn from Retail Tech The Challenge: E-Commerce and the Retail Apocalypse Digital, Frictionless, and Unstaffed Stores Shopping with Smart Shelves, Chatbots, and Robots AI Transforms the Shopper Journey Home Shopping with Voice, Gesture, and Augmented Reality Chapter 13: Cheap, On-Time, Safe, and Genuine: What Every Business Needs to Know about Future Supply Chains The Challenge: Shifting Expectations and Widespread Fraud Streamlined Logistics with IoT, Autonomous Vehicles, Robots, and Drones Blockchain Speeds Audits, Builds Provenance, Aligns Incentives, and Fights Fraud How to Build a Brand-Centric Supply Chain Chapter 14: Smart Factories and Augmented Factory Workers: What Every Business Can Learn from Manufacturing Tech The Challenge: Mass Customization and Globalization Generative Design Melds Human Creativity and Machine Intelligence Robots and Cobots Boost Productivity and Reduce Worker's Comp Claims Digital Dexterity: Next-Generation Robots Learn to Manipulate Objects as Humans Do Exoskeletons Turn Factory Workers into Ellen Ripley Augmented Workers Improve Training, Aid Compliance, and Reduce Liability Your Next QA May Be an AI Distributed Manufacturing and the Mega Corporation with One Employee Industry 4.0/5.0 and the Sentient Factory Chapter 15: Removing Chaos from Construction and Intermediaries from Transactions: What Every Business Can Learn from Real Estate Tech The Challenge: Mistakes, Margins, and Glacial Transactions Generative Design Transforms Architecture From 2-D Plans to 3-D Augmented Reality Models Robot Construction Workers, Drones, and 3-D-Printed Structures AI Aids Real Estate Blockchains Speed Transactions, Limit Fraud, and Create New Funding Models Tokenized Assets Democratize Property Investment Crowdfunded Mortgages Compete with Banks Chapter 16: Preparing Our Population for the Post-Automation Economy: Lessons for the Future of Education The Challenge: A System Designed for a Bygone Era How Technology Is Transforming the Sector Stagnant Sectors Will Experience the Same Pressures as Education Chapter 17: Embracing Technology in the Service of People Strategies Lie at the Intersection of Possibility and Purpose Honor Individuality, Elevate Human Work, and Create Frictionless Experiences Key Strategic Discussions You Must Drive to Determine Next Steps Final Thoughts and Encouragement for Tomorrow's Leaders

Acknowledgments

About the Author

Index

10  End User License Agreement

The Innovation Ultimatum

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